Terms and conditions
Terms and conditions
Acceptance of Terms: By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our website.
Products: We sell frozen fish and seafood products, including frozen squid, frozen shrimps, shellfish and mussels, frozen vegetables, and frozen ready-to-eat meals. b. Product images on our website are for illustrative purposes only and may not exactly represent the actual product you receive. c. We make every effort to ensure the accuracy of product descriptions, including ingredients, but we do not guarantee the absence of allergens or cross-contamination. Please read the product labels and contact us if you have any concerns.
Ordering and Pricing: To place an order, you must be at least 18 years old or have the permission of a legal guardian. b. All prices are displayed in the currency specified on our website and are subject to change without notice. The final price at checkout will include taxes, shipping, and any applicable fees. c. We reserve the right to refuse or cancel any order if we suspect fraudulent activity or if the product is out of stock.
Payment: We accept various forms of payment as indicated on our website. Payment must be made in full before your order is processed. b. By providing your payment information, you warrant that you are authorized to use the payment method and that the information you provide is accurate and complete.
Shipping and Delivery: We ship to addresses within the areas specified on our website. Please ensure that your shipping address is accurate and complete. b. Shipping costs will be calculated at checkout and may vary depending on the shipping method and destination. c. We aim to process and ship orders promptly, but delivery times may vary depending on your location and other factors beyond our control.
Returns and Refunds: If you are unsatisfied with your order, please contact us within a reasonable time from the date of delivery. We may request additional information or proof of the issue. b. We reserve the right to determine if a refund, replacement, or store credit will be issued based on the specific circumstances. c. For health and safety reasons, we cannot accept returns on perishable items unless they are faulty or damaged.
Privacy and Data Protection: We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.
Intellectual Property: All content on our website, including text, images, logos, and trademarks, is the property of the respective owners and is protected by copyright and other intellectual property laws. b. You may not reproduce, distribute, modify, or use any content from our website without our prior written consent.
Limitation of Liability: We strive to provide accurate and reliable information on our website, but we do not warrant its completeness, accuracy, or timeliness. b. We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use our website or products.
Governing Law and Jurisdiction: These terms and conditions are governed by and interpreted in accordance with the laws of the jurisdiction specified in our website. b. Any disputes arising from these terms and conditions or your use of our website shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Modifications: We reserve the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review the terms periodically.
By using our website and purchasing our products, you acknowledge and agree to these terms and conditions. If you have any questions or concerns, please contact us through the contact information provided on our website.
